5. Key West Day Trip from Miami with Activities.4. From Miami: Key West Tour with Choice of Water Activities.Miami to Key West Day Trip with Activity Options Miami: Day Trip to Key West with Optional Activities 12 Miami to Key West FL Bus Tours July 2023 – In Detail.Miami to Key West FL Bus Tour Reviews for July 2023.This also happened to two other groups there not just us, so they’re essentially just stealing peoples money. The message they send also says not to go to any ticket booths but then they proceeded to tell us to go to a ticket booth? The whole thing is confusing. Then right after the same guy let another couple check in that got there extremely last minute right before the ship took off while still refusing to let us check in. Keep in mind we were there an hour early because it says to in the message they send. We tried calling the number and they said they couldn’t do anything either. We then tried to check in and the guy refused to help us then he proceeded to talk bad about us in Spanish to his coworker not knowing that we understood him. We arrived and got sent directly to the back of the line then told that we didn’t check in properly once everyone started boarding. I don’t leave reviews because it’s too much work but but they did such a terrible job. I completed Key West but as for the bus ride and tour, it was an experience that in NEVER will have again. The tour guide kept calling me by my middle name after I corrected him several times. This is a total contradiction from pick up and drop off information. There was a young lady traveling alone and he told her she would have to walk a block or two late at night with party goers in South Beach/Downtown Miami to her hotel. The tour guides excuse was due to traffic and it being the weekend. The stops to returned changed which was not communicated in the details for the trip. My thing is, who can predict how an individual voids after being in Key West for six hours. He told us we were only able to pee in the restroom provided and we weren’t allowed to poop. When we left, he warned us that we may get into an accident or be stuck in traffic on our way back so we needed to make sure we had plenty of water. On several occasions, he was negative and rude. The tour guide talked too much adding unnecessary details. The bus was late but we still had to stick to the schedule. This can be misinterpreted as what’s included in the price and you can choose from what is on the list. First of all there is a list of what’s included with the trip and in parentheses it says if you choose. I am all about service and this crew didn’t deliver at all. The only person onboard that was pretty awesome was the narrating captain. Then at the end, they beg for tips as if they had done something amazingly well. They took our picture and never even showed us or found us with the printed pics. $60 later ( they charged 18% gratuity for lack of service ) I had my drinks and missed 20% of the boat ride waiting. I stood in line for 17 minutes trying to get 3 waters, a beer and a mojito. I watched another guy behind him just sitting on his phone. I went down three times to get a drink, finally the bartender was working, but he made the drinks and then he had to ring up everyone’s order. One bartender for two full decks of people. The cruise portion was nice, the captain narrated very well but I felt the service on the ship was just lazy. While we sat waiting for people to board, it was hot (we had already been waiting in line for 30 min) and the bar wasn’t open, no drinks, no water available. We didn’t leave until 8:45-8:50 AND we were docked by 10pm (not and hour and a half). We waited in line forever, and finally boarded at 8:25. We were supposed to depart at 8 and the trip was supposed to be 1.5 hours. I purposely booked this cruise from California by first checking the Sunset time (8:16pm). So, on a scale of 1-10, I would go with a 5.
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